Ask Us Live Guidelines
Ask Us Live operators provide assistance with access and use of library services and resources to members of the Saskatchewan Polytechnic community. We will provide a referral for non-library related queries to the relevant department or contact. During peak times, you may be asked to wait or you may choose another form of contact with the library.
Ask Us Live operators will treat clients with respect and expect the same in return.
Chat transcripts are kept on a secure platform and are used for statistical and training purposes.
Your name and email address are collected in order to contact you should your session be accidentally dropped. Please do not disclose personal information via chat. For further information about privacy at Saskatchewan Polytechnic, see our Privacy Statement online (saskpolytech.ca) or contact Saskatchewan Polytechnic’s Privacy Head (firstname.lastname@example.org).